Communication Protocols - POST

Owned by Joseph Cimino, created
Last updated: Jan 28, 2024
3 min read

Any communication for business purposes, other than phone calls, are to be conducted via our Teams platform. Therefore, if you wish to use your mobile phone for work purposes, you will need to install the Teams application. 

Post

Post - A focussed conversation about a specific matter ie a document for collaborative development or review, Team discussion regarding a specific and finite issue 

Announcements – made to the whole team. These would be important and urgent messages ie “School Open Today – Roads all open”, “Water Supply Compromised”, etc 

Audience

All members of the Channel or Team 

Expected Response

Engagement with discussion when you get a chance. These can be treated more like the way we currently treat emails. Respond at your next availability or by the time requested by a supervisor. Posts can be made and commented on anytime, they cannot be scheduled.  

 

Announcements – no response required 

Examples

“Hi All. So following our meeting this afternoon, this is where I am up to with the table we discussed. Can I ask you to have a look and make edits before our next meeting. Let me know if you have any questions.” 

 

“Hi Rob and Joseph. This is the document I mentioned the other day. I like the idea in paragraph three (I have highlighted it) Let me know what you think.” 

 Instructions

  • Email with a quick request - SENDER

  • Email with reply to quick request - RECIPIENT

 

  • Navigate to the Team and Channel where you want to post. At the bottom of the channel you will notice a Start a Post button. Click on that and beging writing your post

  • There are also a bunch of tools that you can use to edit/format that post

  • POST in Channel as an 'Announcement' is just a setting option when clicking on the little box as below.

     

  • You can also @ the team to ensure that notifications go to their bell if they have notifications turned off for this chanel

Current Practice

  • Email with a quick request - SENDER

  • Email with reply to quick request - RECIPIENT

 

New Practice

  • Navigate to the Team and Channel where you want to post. At the bottom of the channel you will notice a Start a Post button. Click on that and beging writing your post

  • There are also a bunch of tools that you can use to edit/format that post

  • POST in Channel as an 'Announcement' is just a setting option when clicking on the little box as below.

     

  • You can also @ the team to ensure that notifications go to their bell if they have notifications turned off for this chanel